u003cpu003eAn in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs now updated and expanded!u003c/pu003e By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, u003ciu003eKey Performance Indicatorsu003c/iu003e is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including: u003culu003e u003cliu003eThe four foundation stones that lead the development and use of KPIsu003c/liu003e u003cliu003eA 12-step model for developing and using KPIs with guidelines u003c/liu003e u003cliu003eA KPI resource kit including worksheets, workshop programs, and questionnairesu003c/liu003e u003cliu003eA new and pragmatic approach to finding critical success factorsu003c/liu003e u003cliu003eOver 300 performance measuresu003c/liu003e u003cliu003eImplementation variations for small to medium enterprises and not-for-profit organizationsu003c/liu003e u003cliu003eNew implementation short cutsu003c/liu003e u003cliu003eHow to brainstorm performance measuresu003c/liu003e u003cliu003eTemplates for reporting performance measuresu003c/liu003e u003cliu003eA resource kit for a consultant who is acting as a coach / facilitator to the in-house project teamu003c/liu003e u003c/ulu003e u003cpu003eNow including a discussion of critical success factors, as well as new chapters that focus on implementations issues and 'how to sections' on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, u003ciu003eKey Performance Indicators, Second Edition u003c/iu003ewill help you identify and track your organization's KPIs to ensure continued and increased success.
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